Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships"Organizing Relationships makes a contribution to the discipline in its treatment of this area from multiple perspectives, in its deliberate engagement/suggestions of future research directions, and its functional purpose of bringing together extant research on this important topic in a coherent and organized way. It adds cumulatively to our knowledge of organizational communication and relationships, it fits within the horizon of the established parameters of our field while opening new areas for engagement, and, moreover, it is a very interesting read. It will, no doubt, become a touchstone for the field of organizational communication."
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Customer and Client Relationships 155 Overview Relationship Marketing Customer Relationship Development Types and Characteristics of Customer Relationships Developmental Factors Outcomes and Consequences of Customer Relationships ...
... including supervisor–subordinate relationships, peer coworker relationships, workplace friendships, romantic workplace relationships, and customer/client relationships, as well as links between workplace relationships and society.
In organizations of all types, employees interact with customers or clients. Chapter 6 discusses research on customer and client relationships, addressing the concept of relationship marketing, customer/client relationship types, ...
... meeting and hoping they could come up with some creative ideas. After that, Mark would meet with his supervisor for his semiannual performance evaluation. He was hoping for no surprises in that meeting. Then lunch with a new client, ...
The discursive level refers to social practices that we can express and explain at a conscious level (e.g., we are highly conscious of our spoken words when presenting a formal proposal to a new client). As structures are reproduced and ...
Što ljudi govore - Napišite recenziju
Sadržaj
1 | |
2 SupervisorSubordinate Relationships | 19 |
3 Peer Coworker Relationships | 57 |
4 Workplace Friendship | 89 |
5 Romantic Workplace Relationships | 125 |
6 Customer and Client Relationships | 155 |
7 Workplace Relationships and Society | 183 |
Afterword | 217 |
References | 219 |
Index | 241 |
About the Author | 249 |
Ostala izdanja - Prikaži sve
Organizing Relationships: Traditional and Emerging Perspectives on Workplace ... Patricia M. Sias Ograničeni pregled - 2008 |
Organizing Relationships: Traditional and Emerging Perspectives on Workplace ... Patricia M. Sias Pregled nije dostupan - 2008 |
Organizing Relationships: Traditional and Emerging Perspectives on Workplace ... Patricia M. Sias Pregled nije dostupan - 2008 |