Voice Interaction Design: Crafting the New Conversational Speech SystemsElsevier, 31. pro 2004. - Broj stranica: 624 From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work.In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advice—for design and for the entire design process.*Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design. |
Sadržaj
3 | |
35 | |
41 | |
Chapter 4 Doing Things with Words | 75 |
Chapter 5 Conversation | 127 |
Chapter 6 Glue | 159 |
Chapter 7 Diction | 189 |
Chapter 8 Crafting Voice Interfaces | 203 |
Chapter 11 Building the Discourse Model | 265 |
Chapter 12 Agents | 301 |
Chapter 13 Dialogue Matters | 347 |
Chapter 14 Scripting | 423 |
Chapter 15 Iterative Evaluation | 473 |
Chapter 16 Conclusion Pursuing Habitability | 517 |
Glossary | 521 |
551 | |
Ostala izdanja - Prikaži sve
Voice Interaction Design: Crafting the New Conversational Speech Systems Randy Allen Harris Pregled nije dostupan - 2005 |
Uobičajeni izrazi i fraze
AcmePizza acoustic agent analysis anaphora ARTIMIS behaviors Bernsen call flow Caller chapter cohesion colligations computational linguistics confirmation context conversation analysis conversational corpus Danluft dialogic pairs dialogue acts discourse domain ellipsis errors especially example exchange feedback Frank Baum function graphic interfaces ground human human–computer interaction human–human initiative input instance keypad language lexical lexicographer lexicon linguistic maxims means menu Météo-France metonyms mode noun out-of-vocabulary output overlap Oz testing participants patterns phrases pizza problem prosody question recognition recognizer referential coherence relevant repair request response schema script semantic sentences signal slippages someone sound speaker specific speech recognition Speech synthesis speech system SpeechActs strategies structure synonymy syntactic system utterances talk task task analysis there’s tion turn usability testing user’s vocabulary voice interaction design voice interface voice systems What’s Wizard words Yankelovich
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