Resolving Identity-Based Conflict In Nations, Organizations, and CommunitiesConflict can either destroy or create—depAnding on whether and how it is guided. This is the simple yet profound insight that underlies Jay Rothman's innovative new framework for understanding and transforming identity-based conflict in nations, organizations, and communities. Reading a newspaper, working in an organization, or sitting in on a town meeting can provide vivid examples of identity conflicts in action. Based in the national, organizational, and community groups that provide individuals with meaning, safety, and dignity, identity conflicts are passionate and volatile because they strike at our core: who we really are and what we care about most deeply. Though often impervious to traditional methods of conflict management, identity-based conflict also provides adversaries with dynamic opportunities for finding not only common ground, but higher ground than separate parties could have found on their own. Grounded in his grassroots conflict resolution work in the Middle East — work that earned him the honor of witnessing the historic White House handshake between Prime Minister Yitzhak Rabin and PLO President Yasser Arafat — and brilliantly refined to address a wide range of organizational and community conflicts, Rothman's ARIA model is a versatile and innovative synthesis of the best contemporary ideas in conflict management, resolution, and transformation. Step by step, Resolving Identity-Based Conflict traces the ARIA journey through Antagonism, Resonance, Invention, and Action in a variety of environments. In straightforward, jargon-free language, Rothman conveys solid theoretical insights and practical how-to's that allow researchers and practitioners to:
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No longer feeling like problem children in the organization , they instead view themselves as a model for organizational effectiveness and worker satisfaction and want to share what they know . By the time the intervention is over ...
No longer feeling like problem children in the organization , they instead view themselves as a model for organizational effectiveness and worker satisfaction and want to share what they know . By the time the intervention is over ...
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Boulding was even bolder in his suggestion that there is a general phenomenon of conflict , and he sought to provide a general theory of conflict that applies to all areas of human life and organization ( 1962 ) .
Boulding was even bolder in his suggestion that there is a general phenomenon of conflict , and he sought to provide a general theory of conflict that applies to all areas of human life and organization ( 1962 ) .
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Schein , E. , and Bennis , W. Personal and Organizational Change Through Group Methods : The Laboratory Approach . New York : Wiley , 1965 . Schön , D. The Reflective ... Senge , P. The Art and Practice of The Learning Organization .
Schein , E. , and Bennis , W. Personal and Organizational Change Through Group Methods : The Laboratory Approach . New York : Wiley , 1965 . Schön , D. The Reflective ... Senge , P. The Art and Practice of The Learning Organization .
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The ARIA Quartet Conflict | 1 |
Surfacing Differences | 21 |
Articulating Common Needs | 33 |
Autorska prava | |
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accept action adversaries agree antagonism approach ARIA ARIA framework articulate attributions become begin better blame build chapter clear compromise concerns conflict resolution cooperation creative culture deep defined designed discussion disputants dynamics effective efforts engagement established example expression feel force foster frame frustrated functional further gain give goals human ideas identity conflicts important initially integrative interactive interests inventions Israelis issues Jerusalem joint lead leaders levels live means meeting motivations move mutual needs negative negotiation organization Palestinians participants parties peace phase planning political positions possible practical problem problem solving promote proposed questions reflexive reframing relations resonance respective responsibility role safety says seek sense shared side solutions stake step suggest task things tion transformation underlying understand union values viewed