Sensemaking in OrganizationsSAGE, 31. svi 1995. - Broj stranica: 231 The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves. |
Sadržaj
The Nature of Sensemaking | 1 |
Seven Properties of Sensemaking | 17 |
Sensemaking in Organizations | 63 |
Occasions for Sensemaking | 83 |
The Substance of Sensemaking | 106 |
BeliefDriven Processes of Sensemaking | 133 |
ActionDriven Processes of Sensemaking | 155 |
The Future of Sensemaking | 169 |
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218 | |
225 | |
About the Author 231 | |
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accuracy accurate action activity ambiguity analysis argue argument associated attention become begin behavior beliefs choice cognitive commitment common complex concept consistent construct context continuous create crucial cues decision defined definition describe develop discussion earlier effects emotion enactment environment example expectations experience explanations fact flow focus frame give happens idea identity images implies important individual influence interaction interest interpretation interruption involves issues kind less look managers means meetings noticing object observation occasion occurs ongoing organizational organizations outcome past perceived perception person plans plausible positive possible predictable premises present problem produce projects prophecy question reality reason reference reflect relation response result retrospect Second sense sensemaking sequence shared situation social stories structures subjectivity suggests talk tend theory things tion uncertainty understanding values Weick